- Economy, standard and express delivery services are available to most countries. You will see which delivery service is available to your area once your shipping address is entered. You may also visit this page Shipping Details to see delivery services available to your country.
- Free shipping is available for economy delivery service. For standard and express delivery, the rate will vary depending on the destination and package weight. The shipping cost are calculated automatically on the checkout page.
- Delivery period depends on the service and country selected. For detailed information, just visit this page Shipping Details.
- We also provide express shipping, which takes 3-5 business days, to US customers. However, we are continually upgrading our system to make express shipping available worldwide.
- Please note, however, the economy shipping may take 1 - 2 months when shipping to South America and the Russian Federation due to transport and customs issues.
- Orders are processed and shipped within 48 hours of placement unless otherwise stated.
- Tracking information will be sent to you for each package shipped out. Once your order is shipped, we will send you a shipping confirmation email containing the tracking number and link so you can follow your parcel's journey.
- Some countries charge import taxes and duties upon reaching customs. We will send your items in one package and declare reasonable low value in order to get through the custom. Generally, it works well for our items. However, if you do get taxed in un predicted situation, we are unable to pay for the tax. These charges are the responsibility of the buyer. Namarest Store is not liable to these additional charges once the package is shipped to you.
- To avoid being charged unexpectedly, we highly recommend contacting your local customs office for the current duty rates and taxes before placing an order.
- Please be advised that public holidays in your country may cause some delays in the delivery of your orders. In this case, please expect the arrival of your parcel on the next business day.
- We will be happy to assist you on any delivery concerns by contacting our Customer Service department Support@Namarest.com
Namarest Store aims to deliver your goods on time. However, please note that peak sale periods, technical glitches, extreme weather conditions or any force majeure events may cause some delays in the shipment and delivery of your orders. In such cases, we will try our very best to keep such inconveniences to a minimum.
For further concerns and inquiries, please feel free to contact our Customer Support team at Support@Namarest.com.